Privacy statement

Dyrgard, located at Van Ostadestraat 10, 2023XA Haarlem, is responsible for the processing of personal data as shown in this privacy statement.

 

Website: www.dyrgard.nl

 

The Data Protection Officer of Dyrgard can be reached at customer.service@dyrgard.com.

Personal Data We Process Dyrgard processes your personal data because you use our services and/or because you provide them to us. Below you will find an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and by phone
  • Data about your activities on our website
  • Data about your browsing behavior across different websites (e.g., because this company is part of an advertising network)
  • List of customer contact details via an app
  • Bank account number

 

Special and/or sensitive personal data we process Our website and/or service does not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we cannot verify the age of a visitor. We encourage parents to be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without parental consent, please contact us at customer.service@dyrgard.com and we will remove this information.

Purposes and legal basis for processing personal data Dyrgard processes your personal data for the following purposes:

  • Handling your payment
  • Sending our newsletter and/or promotional materials
  • Contacting you by phone or email when necessary to provide our services
  • Informing you about changes to our services and products
  • Providing you with the opportunity to create an account
  • Delivering goods and services to you
  • Analyzing your behavior on the website to improve it and tailor the offering of products and services to your preferences
  • Processing personal data as required by law, such as data needed for tax returns

Automated decision-making Dyrgard does [or does not] make decisions based on automated processing that may have significant effects on individuals. These decisions are made by computer programs or systems without human intervention (e.g., by a Dyrgard employee). Dyrgard uses the following computer programs or systems: [please specify the name of the system, its purpose, underlying logic, importance, and expected consequences for the data subject]

Retention period for personal data Dyrgard does not retain your personal data longer than necessary to achieve the purposes for which the data was collected. We adhere to the following retention periods for the following categories of personal data: [Category] personal data > Retention period > Reason Personal details > Retention period > Reason Address > Retention period > Reason Etc. > Retention period > Reason

Sharing personal data with third parties Dyrgard only provides personal data to third parties if necessary for the execution of our agreement with you or to comply with a legal obligation.

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Cookies, or similar techniques, that we use Dyrgard uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Dyrgard uses cookies with purely technical functionality. They ensure that the website works properly and remember your preferences, for example. These cookies are also used to make the website work well and optimize it. Additionally, we place cookies that track your browsing behavior so that we can offer personalized content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your permission to place them. You can opt out of cookies by adjusting your internet browser settings to no longer store cookies. You can also delete any information previously stored through the settings of your browser. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Accessing, correcting, or deleting data You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Dyrgard, as well as the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you have mentioned. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to customer.service@dyrgard.com. To ensure that the request for access is made by you, we ask you to include a copy of your identity document with the request. In this copy, please black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for privacy protection. We will respond to your request as soon as possible, but within four weeks. Dyrgard also wants to inform you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

 

How we secure personal data, Dyrgard takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or email us at customer.service@dyrgard.com