FAQ's

Terra Bottle Holder

How does the Terra Bottle Holder work?

Our drinking bottle holder is designed to attach securely to the glass of a terrarium using strong magnets. It provides a convenient and space-saving solution for keeping your hamster's water easily accessible. Hold the clamp againt the outside of the terrarium. Keep a tight grip on the main body while placing it to the clamp location.

Simply insert the drinking bottle into the holder, and the magnets will ensure a firm grip on the glass, preventing accidental spills and keeping the bottle within reach of your furry friend.

Do not prerelease either the clamp or main body to early! Even though there is an rubber layer, the impact of the strong magnets might be able to damage the glass!

Can the drinking bottle holder be used with any type of terrarium or cage?

Our drinking bottle holder is primarily designed for glass terrariums. The magnetic attachment system is optimized for glass surfaces, ensuring a secure hold. While it may be possible to use it with metal cages, we advise caution, especially with hamsters who love to climb. Metal cages pose a higher risk of falling. We recommend using the holder primarily with glass terrariums to ensure the safety and well-being of your pet.

How strong are the magnets used to attach the holder to the glass?

The magnets used in our drinking bottle holder have been carefully chosen and tested to strike the perfect balance. They provide a strong grip on the glass, ensuring the holder stays securely attached, even with a small pet inside the terrarium. At the same time, we have ensured that the magnetic pull is not excessively strong, as we understand the importance of protecting the glass from any potential damage.

Will the magnets harm the glass of the terrarium?

We have taken great care to design our drinking bottle holder with magnets that have a strong grip without causing harm to the glass or compromising the terrarium's integrity. With our rubber grip plate we tested to ensure they provide a secure attachment while being safe for use on glass surfaces. You can have peace of mind that our holder will not damage the glass or affect the overall integrity of your terrarium (with normal use of the system ofcourse!).

Is the drinking bottle holder suitable for all small pets?

While the drinking bottle holder is primarily designed for hamsters, it can also be suitable for other small pets such as mice. We recommend evaluating your pet's behavior and needs to determine if the holder is appropriate for them.

It is important to note that gerbils in particular, have been known to formidable gnawing abilities and they may be able to destroy the bottle holder. We advise cautious consideration if you have gerbils as pets.

Is the drinking bottle included with the holder, or do I need to purchase it separately?

The drinking bottle is not included with the holder. You will need to purchase it separately. The holder is designed to accommodate standard drinking bottles with an diameter of 40mm, which are widely available in pet stores or online. 

What is the capacity of the drinking bottle? How often will I need to refill it?

The capacity of the drinking bottle may vary depending on the specific model you choose. Typically, the hamster drinking bottles have capacities ranging from 75 to 150 milliliters. The refill frequency will depend on various factors, including the size of your hamster, its water consumption, and the environmental conditions. It is recommended to check the water level regularly and refill as needed to ensure your hamster always has access to fresh water.

Is the drinking bottle holder safe for my small pet? Are there any risks or potential hazards?

Yes, the drinking bottle holder is designed with the safety of your small pet in mind. We have taken measures to ensure that the materials used are non-toxic. The strong magnetic attachment provides a secure hold, minimizing the risk of accidental falls or spills. However, as with any pet product, it is essential to monitor your hamster's behavior and regularly inspect the holder for any signs of damage or wear. Remove the holder if any hazards or risks are detected.

How can I ensure that my small pet is using the drinking bottle properly?

To ensure that your small pet is using the drinking bottle properly, you can follow these steps:

  • Position the drinking bottle holder at a suitable height within the terrarium, allowing your small pet easy access to the spout.
  • Ensure that the bottle is securely inserted into the holder, with the spout facing downward, allowing water to flow freely.
  • Observe your small pet's behavior and check the water level in the bottle regularly to ensure they are drinking from it.
  • If you notice any signs of your small pet not using the bottle, such as dehydration or excessive water consumption, consult with a veterinarian to rule out any health concerns.
  • Clean the drinking bottle and the holder regularly to maintain hygiene.

What should I do if the Terra Bottle Holder loses it's strength or become damaged?

If you notice a decline in the strength of the magnets or any damage to them, it is recommended to take the following steps:

  • Remove the drinking bottle holder from the glass terrarium.
  • Inspect the holder for any visible damage or signs of wear.
  • If the magnets are damaged or significantly weakened, discontinue use of the holder and seek replacements.
  • Contact our customer support for assistance in obtaining replacement magnets or a new holder if necessary.
  • In the meantime, ensure your hamster has access to an alternative water source to prevent dehydration.
  • When installing the new magnets or holder, follow the provided instructions carefully to ensure proper attachment and functionality.

 

Remember, the safety of your pet is paramount, and it is important to address any issues with the magnets promptly to maintain the integrity of the drinking bottle holder.